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Terms of Use

Last updated 12 September 2026

1. These terms

These terms are an agreement between you and Ranging ("we", "us"), based at 200–1017 Fort Street, Victoria, British Columbia V8V 3K5, Canada.

They govern your use of:

  • the website at ranging.ca, including its contact form; and
  • the portal at portal.ranging.ca, the signed-in application.

Together, the Services. By using them you accept these terms. If you do not accept them, do not use the Services.

If you are using the Services on behalf of an organization, you confirm you are authorized to accept these terms for it, and "you" means both you and it.

Where a signed agreement exists between us and your organization, that agreement governs to the extent of any conflict, and these terms apply otherwise.

2. What Ranging is

Ranging monitors public procurement and innovation portals in Canada and allied countries and matches the opportunities it finds against profiles of supplier companies, producing a ranked, deadline-aware list for each company. Partner organizations — accelerators, economic development agencies and industry associations — use it across a portfolio. Supplier companies use it for themselves, at no charge.

The website provides general information about Ranging. The portal is the service to which these terms principally apply.

3. What Ranging is not

Nothing in the Services is advice. Rankings, fit assessments, eligibility indications, readiness scores, deadlines, and the written rationale behind them are information, not legal, financial, procurement or professional advice, and they are not a substitute for reading the actual solicitation documents or taking professional advice on them.

Assessments are produced by automated processing, including AI, and are advisory. They are generated from imperfect source data by systems that can produce incorrect results, including results presented with apparent confidence. A person must review them before acting.

We do not guarantee procurement information. Opportunities are published and changed by third parties — governments, agencies and portal operators. Deadlines move. Requirements are amended. Notices are withdrawn, re-issued, or never published where we can reach them. We do not control any of it and do not warrant that anything in the Services is current, complete or accurate. An opportunity you were not shown may still have existed.

Decisions are yours. Do not rely on the Services to decide whether to bid, whether you are eligible, or when something is due. Verify against the issuing authority's own published documents. We are not responsible for a bid you did not submit, submitted late, or submitted when you were not eligible, nor for any contract not won.

Third-party sites and content. The Services link to procurement portals, issuing-authority websites and other third-party resources. We do not control them, do not review their content, and are not responsible for their accuracy, availability, or privacy practices. A link does not constitute endorsement. Your use of any third-party site is governed by that site's own terms.

4. The portal is an early-stage service

The portal is under active development. Features may be added, changed or withdrawn, and we may impose or vary usage limits. We do not commit to a service level or to the continued availability of any current functionality. If we withdraw the portal or your access to it, our only obligation is the data-export obligation in section 9.

5. Accounts

Access to the portal requires an account, which is created for you by us or by an administrator of your organization.

  • You must be at least 18 years of age and have the legal capacity to enter into these terms. If you accept these terms on behalf of an organization, you represent that you are authorized to bind it.
  • You must give accurate registration information and keep it current.
  • Your account is personal to you. Do not share credentials or let anyone else use your account.
  • Tell us immediately at [email protected] if you believe your account has been compromised.
  • You are responsible for what happens under your account.
  • Your organization's administrators can add and remove members and control what members see. If you are a member, your organization controls your access, and we act on its instructions.
  • We may suspend or close an account that breaches these terms, or where we are required to.

6. Acceptable use

You agree not to:

  • use the Services for anything unlawful or in breach of these terms;
  • submit personal information about anyone else without the right to do so;
  • upload or transmit classified information, controlled goods, or material subject to export controls under the Defence Production Act, ITAR, EAR or any equivalent regime. The Services are not accredited to hold such material, and this prohibition applies without exception;
  • access, or try to access, data belonging to another organization;
  • attempt to gain unauthorized access to the Services or the systems behind them, or probe, scan or test their security;
  • interfere with the operation of the Services, including by overloading them or circumventing rate limits or anti-abuse measures;
  • scrape, harvest, or systematically extract content from the Services by automated means, or export the opportunity registry in bulk, except through features we provide for that purpose. Ordinary search-engine indexing of the public website is permitted;
  • resell, sublicense, or provide the Services to anyone outside your organization, or use them as a service bureau;
  • use the Services, or anything learned from them, to build or train a competing product or service, or to train a machine learning model; or
  • remove or obscure any notice of ownership.

We may suspend access if we reasonably believe you are doing any of these.

7. Your content

You keep ownership of the company profiles, documents and other material you put into the Services ("Your Content"). We claim no ownership of it.

You grant us a non-exclusive licence to host, store, copy, display and process Your Content, and to make derived assessments from it, solely to provide and improve the Services for you and for the organizations you have authorized. That licence ends when you delete the content or close the account, subject to routine backups expiring.

You are responsible for Your Content: that it is accurate, that you have the right to provide it, and that providing it breaches no obligation of confidentiality you owe to anyone else.

Access between a company and a partner organization is specific, recorded, visible to the company, and revocable. A company owns its own material; a partner gets access, never ownership, and that access lapses when the relationship between them ends.

If you send us a suggestion about our products, we may use it without obligation, payment or confidentiality.

8. Our content

The Services and everything in them — software, text, layout, graphics, the Ranging name, logo and mark, and the structure and compilation of the opportunity registry — are owned by us or licensed to us and protected by Canadian and international law.

You may use the Services for your organization's internal business purposes. You may print or save material for your own reference and quote a short extract with attribution. Anything more — republishing, redistributing, adapting, or using our name or mark in your own materials — requires our prior written permission. Requests may be sent to [email protected].

Individual procurement notices are public records published by their issuing authorities; our rights are in the registry we build from them, not in the underlying notices.

If you believe material available through the Services infringes a copyright you own or control, notify us at [email protected] with sufficient detail to identify the material and the basis of your claim. We will review and respond in accordance with applicable Canadian law.

9. Term, termination, and getting your data out

These terms apply while you use the Services.

You may stop at any time, and ask us to close your account by writing to [email protected]. We may terminate or suspend access if you breach these terms, if your organization's agreement with us ends, or if we discontinue the Services.

On termination, for 30 days we will provide an export of Your Content on request in a machine-readable format. After that we delete it on the schedule in our Privacy Policy. Sections 3, 7 (ownership), 8, 10, 11, 12, 13 and 14 survive termination.

10. Availability

We endeavour to keep the Services available, but we do not promise that they will be uninterrupted, timely, secure or error-free. We may change, suspend or withdraw any part of them at any time. We will give reasonable notice of a material change or withdrawal where we can.

11. Disclaimer

To the fullest extent permitted by law, the Services and their content are provided "as is" and "as available", and we disclaim all warranties, conditions and representations of any kind, express, implied, statutory or otherwise — including any implied warranty of merchantability, fitness for a particular purpose, non-infringement, accuracy, completeness, or that the Services will be free of errors, viruses or harmful components.

Some jurisdictions do not allow the exclusion of certain warranties. Where that is so, these exclusions apply to the maximum extent the law allows, and nothing here removes a right under British Columbia's Business Practices and Consumer Protection Act that cannot be waived.

12. Limitation of liability

To the fullest extent permitted by law:

  • We are not liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for lost profits, lost revenue, lost business, lost contracts, lost opportunities or lost bids, or loss or corruption of data, however caused and on any theory of liability, even if we were told such damages were possible.
  • Our total aggregate liability, together with that of our directors, officers, employees, contractors and affiliates, arising out of or relating to the Services and these terms will not exceed the greater of the fees you paid us in the twelve months before the claim and one hundred Canadian dollars (CAD $100).

The exclusions and limitations in this section apply to us and to our directors, officers, employees, contractors and affiliates. The portal is provided to supplier companies without charge, and the CAD $100 limit is the consideration on which that free access is offered.

Nothing in this section limits liability that cannot be limited by law, including for fraud, fraudulent misrepresentation, or death or personal injury caused by negligence.

13. Indemnity

You will indemnify and hold harmless Ranging and its directors, officers, employees, contractors and affiliates from any claim, loss, liability or expense (including reasonable legal fees) arising from your use of the Services in breach of these terms, from Your Content, or from information you provided that you were not entitled to provide. We may, at our election, assume control of the defence of any claim subject to this indemnity, in which case you will cooperate with us at your own expense.

14. Confidentiality

Where we give you access to non-public information about the Services — pricing, roadmap, pre-release features — you will keep it confidential and use it only to evaluate or use the Services. Where you give us confidential business information, we will do the same. This does not apply to information that is public through no fault of the recipient, already known, independently developed, or required to be disclosed by law.

15. Privacy

Our Privacy Policy explains what we do with personal information and forms part of these terms. It records that the portal's database is currently hosted in the United States. Review it before onboarding if data residency is a consideration for your organization.

16. Governing law and disputes

These terms are governed by the laws of the Province of British Columbia and the federal laws of Canada that apply there, without regard to conflict-of-laws rules.

You and we agree to the exclusive jurisdiction of the courts of British Columbia sitting in Victoria — except that either of us may seek injunctive relief in any court with jurisdiction, and except where the law of your home jurisdiction gives you a right to bring a claim locally that cannot be waived.

Before commencing any proceeding, you agree to email [email protected] describing the dispute and to allow us 30 days to resolve it.

17. General

  • Changes. We may change these terms. The updated version takes effect when posted, with a new date at the top. For a material change affecting portal accounts we will give notice by email or in the portal before it takes effect. Continuing to use the Services means you accept the current version.
  • Severability. An unenforceable provision is severed or narrowed to the minimum extent necessary; the rest stays in force.
  • No waiver. Not enforcing something immediately does not give up the right to enforce it later.
  • Assignment. You may not assign these terms. We may assign them to a purchaser or successor of the business.
  • Entire agreement. These terms and the Privacy Policy are the whole agreement about the Services, and replace anything said earlier, subject to section 1.
  • Force majeure. Neither of us is liable for failure to perform caused by something outside our reasonable control.
  • Notices. We give notice by posting to the Services or emailing an address you gave us. You give notice to [email protected].
  • Electronic communications. You consent to receive notices, disclosures and other communications from us electronically, by email or through the Services. Electronic communications satisfy any requirement that a communication be in writing, and your acceptance of these terms by electronic means is binding to the same extent as a signed document.
  • Relationship of the parties. Nothing in these terms creates a partnership, joint venture, agency, franchise or employment relationship between you and us.
  • Local law. The Services are operated from Canada. If you access them from elsewhere, you are responsible for compliance with the laws that apply to you in that jurisdiction.
  • Language. These terms are drawn up in English. Les parties ont exigé que la présente convention soit rédigée en anglais.

18. Contact

Ranging
200–1017 Fort Street
Victoria, British Columbia V8V 3K5
Canada
[email protected]